Privacy Policy

1. Privacy and Security Policy

The following information about our Privacy Policy reflects the commitment of Productora de Esmaltes y Colorantes S.L., as the data controller, to maintaining secure business relationships through the protection of personal data, guaranteeing each user’s right to privacy when using our services. This document explains how we use personal data during the use of our services.

2. Definition of Personal Data

“Personal Data” refers to any information relating to an identified or identifiable natural person. This includes, among others, name, surname, postal and email address, and telephone number.

3. Processing and Purposes of Collected Data

Any personal data you provide when visiting our website will be processed in accordance with data protection regulations and will only be collected, processed, and used for lawful, legitimate, and transparent purposes. The purposes for which Productora de Esmaltes y Colorantes S.L. uses personal data are:

  • Contact form or email submission:

    • Purpose: To respond to inquiries and contact the user to resolve doubts or questions.

    • Lawful basis: Execution of pre-contractual measures and/or consent.

    • Retention period: Data will be kept for as long as necessary to respond to the inquiry.

  • Newsletter subscription via email:

    • Purpose: To send requested newsletters and commercial information about new products and services.

    • Lawful basis: Execution of pre-contractual measures and/or consent.

    • Retention period: Data will be kept for as long as necessary to fulfill the purpose.

Productora de Esmaltes y Colorantes S.L. informs users that providing certain personal data is not mandatory, except where indicated otherwise. However, failure to provide these data may prevent the company from providing related services, and it is released from liability for non-provision or partial provision of these services.

The user is obliged to provide truthful and up-to-date data. The company reserves the right to exclude any user providing false data from the services and cancel their access, without prejudice to other legal actions.

Your personal data will NOT be communicated to any other company. If it becomes necessary, explicit consent will be requested before any disclosure.

4. Security of Your Personal Data

Productora de Esmaltes y Colorantes S.L. is particularly committed to ensuring the security of your personal data. Your data are stored in our information systems with technical and organizational security measures in place, for example, using HTTPS encryption protocols on our web portals.

5. Information on the Use of Cookies

Visiting this website or using the services of Productora de Esmaltes y Colorantes S.L. does not automatically record any personal data identifying the user. However, during navigation, “cookies”—small data files generated on the user’s computer—are used to gather analytical information such as:

  1. Date and time of website access for peak-hour traffic optimization.

  2. Number of daily visitors per section to understand popular areas and improve content.

  3. Date and time of the user’s last visit for usage analytics.

  4. Security elements involved in controlling access to restricted areas.
     For more information, consult our Cookie Policy.

6. User Rights

All users may exercise rights granted by data protection law: access, rectification, restriction of processing, deletion, data portability, and objection. Requests should be sent in writing to our Data Protection Officer at admon@prodesco.es. Users may also lodge a complaint with the Spanish Data Protection Agency.

7. Do You Not Wish to Receive Information or Want to Withdraw Consent?

Any user may object to the use of their information for advertising, market research, or satisfaction surveys, and may withdraw their consent at any time (without retroactive effect) by emailing admon@prodesco.es. If advertising is received by email, users can also object through the link provided in the email.

8. Changes to the Privacy Policy

Our Privacy Policy may be updated due to legal changes or improvements in service. We recommend visiting the Privacy Policy periodically to stay informed of the latest updates. If changes affect previously granted consent, separate notification will be sent to request renewed consent.

9. Questions or Concerns

If you have any questions about our Privacy Policy or wish to exercise any rights regarding your personal data, please contact us at admon@prodesco.es.

 

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